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Top Up Yettel with Voucher

Complete step-by-step guide to add credit to your Yettel account using vouchers. Learn where to buy vouchers, how to redeem them safely, and troubleshoot common issues.

Purchase a Yettel Voucher

Yettel vouchers are available at a wide range of authorized retailers. You can find them at convenience stores, supermarkets, gas stations, and official Yettel stores. Vouchers come in various denominations, typically ranging from $5 to $50, allowing you to choose the amount that best suits your needs.

When purchasing, ensure the voucher is for the correct network (Yettel) and check the expiration date. Always ask for a receipt as proof of purchase, which can be helpful if you encounter any issues with the voucher later.

Where to Buy: Look for official Yettel retailers or authorized distributors to ensure you're getting genuine vouchers. Avoid purchasing from unofficial sources as counterfeit vouchers may not work.

Scratch to Reveal PIN Code

Once you have your voucher, gently scratch the silver or gray protective coating on the back to reveal the PIN code. Use a coin or your fingernail, being careful not to damage the numbers underneath. The PIN is typically a 14-16 digit code that you'll need to enter to redeem the voucher value.

Security Warning: Never share your voucher PIN with anyone. Once scratched and revealed, treat the voucher like cash—anyone with the PIN code can redeem it. Keep it in a safe place until you're ready to use it.

Voucher Denominations

Yettel vouchers are available in various amounts, typically ranging from $5 to $50. Some retailers may offer special denomination vouchers during promotions or holidays.

Validity Period

Vouchers usually have an expiration date printed on them, typically 6-12 months from purchase. Always check this date before buying to ensure you have enough time to use it.

No Extra Fees

Unlike some electronic payment methods, voucher top-ups don't incur additional processing fees. The value printed on the voucher is exactly what will be added to your account.

Access Top-up Section

You can redeem your voucher through multiple methods. The easiest way is through the Yettel mobile app: open the app, navigate to the "Top-up" or "Recharge" section, and select the "Voucher" option. Alternatively, you can dial the USSD code *123*VoucherPIN# (replace "VoucherPIN" with your actual PIN) from your Yettel mobile phone.

If you're using the website, log into your Yettel account, go to the payment section, and select the voucher redemption option. Each method will guide you through the process of entering your voucher PIN.

Enter Voucher PIN Code

Carefully enter the PIN code from your voucher into the designated field. Take your time to ensure accuracy—voucher PINs are case-sensitive and must be entered exactly as printed. Double-check each digit before proceeding to avoid errors.

Pro Tip: If you have multiple vouchers to redeem, you must process them one at a time. The system cannot accept multiple PINs in a single transaction.

Confirm and Submit

Before finalizing, review the information on screen. Verify that the amount displayed matches the value of your voucher. Once confirmed, submit the request for processing. The system will validate your PIN and, if correct, immediately credit your account with the voucher value.

If the PIN is invalid or has already been used, you'll receive an error message. In such cases, double-check the PIN you entered. If problems persist, contact Yettel customer support with your voucher details and proof of purchase.

Receive Confirmation

Upon successful redemption, you'll receive a confirmation message via SMS showing the amount credited to your account and your new balance. The voucher value is typically available immediately, allowing you to use the credit right away.

Record Keeping: It's good practice to keep the voucher (or a photo of it) until you're sure the redemption was successful. Once confirmed, destroy the voucher to prevent anyone else from using it.

Where to Buy Yettel Vouchers

Yettel vouchers are widely available at various retail locations. Here are some common places where you can purchase them:

Official Yettel Stores

Supermarkets

Convenience Stores

Gas Stations

Newsstands

Pharmacy Chains

Many of these retailers also offer electronic vouchers (e-vouchers) that can be sent via SMS or email, providing an alternative to physical scratch cards.

Frequently Asked Questions

Where can I buy Yettel vouchers?

Yettel vouchers are available at a wide range of authorized retailers including convenience stores, supermarkets, gas stations, and official Yettel stores. You can also purchase e-vouchers online through authorized Yettel partners.

What should I do if my voucher doesn't work?

First, double-check that you've entered the PIN correctly. If it still doesn't work, ensure the voucher hasn't expired. If problems persist, contact Yettel customer support with the voucher details and your proof of purchase for assistance.

Can I use a voucher to pay for specific services only?

Voucher credit is generally added to your main account balance and can be used for any Yettel services—calls, texts, data, and subscriptions. The credit is not restricted to specific services unless otherwise stated on the voucher.

Do vouchers expire?

Yes, vouchers typically have an expiration date printed on them. This is usually 6-12 months from the purchase date. Always check the expiry date before buying and use the voucher before this date to avoid losing its value.

Can I redeem a voucher from another country?

Yettel vouchers are typically country-specific. A voucher purchased in one country may not work for an account in another country. Always purchase vouchers in the same country where your Yettel account is registered.

What's the difference between physical vouchers and e-vouchers?

Physical vouchers are scratch cards you purchase in stores, while e-vouchers are digital codes sent via SMS or email. Both work the same way—the main difference is how you receive the PIN. E-vouchers are convenient for immediate delivery but require internet access to purchase.

Need another payment method?

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