Contact Us
Get in touch with our support team for assistance with Yettel top-up issues, questions, or feedback. We're here to help you with any problems you might encounter.
Contact Information
Address
Lauta Thracia, 1 "Prof. Tsvetan Lazarov" Str., 4023 Plovdiv, Bulgaria
Phone
Email
Response Time
Within 24 hours on business days
Before Contacting Us
Many questions can be answered quickly through our resources:
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Common Questions
How long does top-up take?
Card payments are usually instant, while vouchers may take 1-5 minutes. If it takes longer, contact us with your transaction details.
Read more in FAQMy payment failed
Check your card details or voucher PIN. If problems persist, contact your bank or try a different payment method.
Read more in FAQVoucher not working
Ensure the voucher hasn't expired and the PIN was entered correctly. If issues continue, contact us with voucher details.
Read more in FAQ